Internet connection drops a few times per day
I had a tech visit last week to try and fix a jack. The coax in the jack turned out not to be Cox, so nothing was done with that. The tech did some work out on the box, and ever since the visit, my r...
Forum Discussion
Do you have a Cox Panoramic gateway? If so, post your signal levels from 192.168.0.1 > user:admin password:password (unless changed) > Connection > Cox Network. The downstream and upstream levels are of concern. You can either upload a screenshot here by joining the Internet forum or upload it to Imgur and post a link. See here for more instructions uploading a file. If not possible, check the levels themselves. The downstream should be between +5 to -5dB and SNR should be above 35. Upstream should be below 50.
I think this is what you're requesting. If I'm reading the right numbers, they appear to be in the ranges you suggested. I will say my current uptime is 3.25 days, so maybe something has worked itself out?
I would say your upstream is a little high on channel 3 and might be causing a problem. Hard to say without looking at the event logs but I don't think that model has any. Do you see any T3 timeout errors in the logs you can see?
How is that noted in the log? I'll pull what I can.
