Intermittent service
I'm very close to switching service providers, does anyone know a reliable one? I pay the most expensive service with Cox and it's always intermittent, customer service wants to charge me more money ...
Forum Discussion
There's only a charge if it's something inside the house, like the wiring, or your equipment. Quite often, if you are using wifi, it's interference of some sort, but if you're wired and experiencing issues, then a tech is a good idea. I have been using Cox since I moved in, over 29 years ago, and haven't had a problem. When I got internet back in the 90's, it's ran great, and has run great since. I would give them a chance it get the issue fixed, because if it's an indoor wiring issue, then 9.99 a month for Complete care, and it's fixed. Switch services, and you're STILL going to have indoor wiring, and you're still going to pay to have it fixed.
