Forum Discussion
I have had issues from the Las Vegas area since April. There was a time where my internet went out for a week and it was fast when it came back up and then it stopped again for 3 days and now it goes in and out. Every time I went on the Cox website it said there was some kind of issue but now it seems like it is normal operations and they never have good enough solutions besides trying to blame you.
I don’t rent their cheap modems/routers and instead I have gone through 4 different modems and 4 different routers thinking they were the issue, have had them change my lines and moved my modem to 3 different locations and made sure not to use splitters but every year it is some other issue with this company.
Hoping centurylink picks up the pace cause I am tired of the subpar service being provided.
This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
-Crystal S. Cox Support Forum Moderator
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