Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it
Over the past 3-4 weeks the Phoenix area and other cities have been constantly getting drops and seeing slow speeds in their internet service. With school starting for most communities and many more ...
Same problem here Zip Code 92071, San Diego county, I thought I was going crazy, I spent more than 2 hours on the phone with the rude people at cox and they said there was no issue. Now I can see there is a HUGE ISSUE.
I don't implore, I DEMAND cox to immediately fix this, we are paying a lot of money for the service, and STOP telling us that the problem is in our MODEMS and ROUTERS, IS NOT.
I also have the same problem in 92071, San Diego County. Have you tried asking your neighbors if they have the same problem? I think it may be a problem as a whole in Santee with Cox, seeing that both you and I have the same problem.
Hello @Mikeham, We definitely understand how frustrating it is to have an unstable and unreliable internet signal. For further assistance, please contact us via Facebook or Twitter @coxhelp or email us at firstname.lastname@example.org with your full name and address.
Cox Support Forums Moderator