Forum Discussion

New Contributor II

5 years ago

Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

Over the past 3-4 weeks the Phoenix area and other cities have been constantly getting drops and seeing slow speeds in their internet service. With school starting for most communities and many more ...

TheNightHawk

New Contributor II

5 years ago

Problems in Las Vegas too. Highly likely its this...

https://arstechnica.com/tech-policy/2020/06/cox-slows-internet-speeds-in-entire-neighborhoods-to-punish-any-heavy-users/

Without using a VPN, I am currently getting 10mb down (I have gigablast). I use the VPN and I test out at 110mb down. Not gig, but better and indicates they do throttle and don't tell you.

Dave9

Contributor III

5 years ago

That only applies to upload speeds and is only being used in very rare circumstances. Much more likely to be a problem your wiring or with the Cox network. Check signal levels and modem logs as a starting point.

Forum Discussion

Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

Related Content

intermittent cable modem resets caused by signal drop

Internet quality intermittently bad causing drops of service over the past few weeks

Customer Service loop

Very intermittent connection

Internet failing intermittently

Recent Discussions

Unplanned Internet Outages

Promoción

Cox email if Service is Canceled

Switching internet providers

E-mail