Forum Discussion

krasilnik's avatar
krasilnik
New Contributor
7 years ago

Intermittent Service Drops related to Upstream Power Level surges

MODEM Motorola MB7420 Router TPLink AC1900 (although issues occur with or without router in the chain) I'm looking for some guidance on my intermittent service drops. I have been having this is...
MarkM1's avatar
MarkM1
Former Moderator
7 years ago
krasilnik,

I would like to check your equipment as well to see what may be causing the issue with your service. Would you send us an email to cox.help@cox.com with your name & full address so we can check into this for you?

Mark M.
Cox Support Forums Moderator