Forum Discussion

StormVektor's avatar
StormVektor
New Contributor II
5 years ago

Intermittent packet loss/dropouts lasting 15-30 seconds

Ever since Thursday evening (after an outage that lasted almost an hour), I've been dealing with packet loss and dropouts occuring every 5-10 minutes and lasting about 15-30 seconds. Running StarTrin...
Dropouts
Lag spikes
packet loss
Allan's avatar
Allan
Moderator
@StormVektor, please let us know if you continue to experience issues with the service. -Allan, Cox Support Forums Moderator.
StormVektor's avatar
StormVektor
New Contributor II
5 years ago

3:15pm... Issue has returned. Looks like it's occurring during peak usage hours... Everything was working fine from 3am-8am before I finally went to bed after being up all night.