Forum Discussion

Intermittent_I2's avatar
Intermittent_I2
New Contributor II
7 years ago

Intermittent internet and phone in Glendale, AZ

I have had nothing but trouble using internet and phone here in Glendale, AZ. Is anyone else having these problems? I already spoke with the chat representative and he said my modem was bad so I got ...
Becky's avatar
Becky
Moderator
7 years ago
Hi Intermittent Internet Connection, there is definitely a signal issue outside your home that requires a service call. I’m glad to see you have a technician scheduled for tomorrow. Please let us know if your connectivity doesn’t improve after the tech’s visit tomorrow. -Becky, Cox Support Forums Moderator
CoxAzUser's avatar
CoxAzUser
New Contributor II
7 years ago

Yes please, that sounds good. I upgraded the modem to 3.1 and it worked for a while but now back to poor connection.