Forum Discussion

Intermittent_I2's avatar
Intermittent_I2
New Contributor II
7 years ago

Intermittent internet and phone in Glendale, AZ

I have had nothing but trouble using internet and phone here in Glendale, AZ. Is anyone else having these problems? I already spoke with the chat representative and he said my modem was bad so I got ...
CoxAzUser's avatar
CoxAzUser
New Contributor II

I should add, for us, this problem appears to have started since we recently returned from vacation.  I've tried rebooting modem with no relief. 

Becky's avatar
Becky
Moderator
7 years ago
Hi CoxAzUser, it looks like you discussed replacing your modem with a Technical Support representative. If the connectivity issues continue after installing a new modem, please let us know so we can schedule a service call for you. -Becky, Cox Support Forums Moderator