Forum Discussion

Dtocks's avatar
Dtocks
New Contributor
7 years ago

Intermittent Connection cuts out every 10 minutes

My internet drops out every 10 minutes it seems.   Power cycle continuously to fix but no help.  On my second panoramic modem/router.  This is probably going to make me switch back to ATT which I don...
Intermittent Connectivity
intermittent disconnect
va22306's avatar
va22306
New Contributor
7 years ago

Having similar problem since last thursday (July 19), and my cable modem is relatively new from COX.

I'm located in the Kingstown/Fairfax area.

I've seen reports of Cox outages in my area, but it's STILL happening.

Cox Support:  Please help.

  • CarolLM's avatar
    CarolLM
    Former Moderator
    7 years ago
    Hi, in order to see if you're is in an outage we'll need you to provide us with your complete address and account name. You may provide that information to us via a Facebook private message, Twitter direct message or email to cox.help@cox.com. Please also include a link to this conversational thread. -Thanks, Carol