Forum Discussion
You must have clicked Mark as Spam because this wouldn't create a "local" rule in your account but instead a system rule at the server to flag/block the address.
You'll need Cox to contact our third-party email provider to remove the rule on the server.
Send an email to cox.help@cox.com with your full name and complete address.
Thank you I will try that.
- Bryon2 years agoNew Contributor II
So far the tech support person is not understanding and I told them exactly what you told me to tell them.
- WiderMouthOpen2 years agoEsteemed Contributor II
Did you try forwarding a copy(as a attachment) to unblock.request@cox.net? See here for instructions. I was wrong about thisisnotspam@cox.net which is only if email is going to your spam folder or being marked as spam.
BTW I don't think they will reply to any email sent there and it might take a day or two for it to process.
Another option is to create a Gmail account and either forward all your email or create a rule that only forwards you googlegroup emails.
- Darkatt2 years agoHonored Contributor
it's unblock.requests@cox.net requests is plural.
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