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Byron_Funklenat's avatar
New Contributor

I'm paying for their top package, and I'm getting a 54.7 download speed. Is this some kind of a joke? How can any company be in business who gives that bad a service? Of course where I happen to live, I have no other choice. What a bunch of **!

1 Reply

  • CrystalS's avatar
    Former Moderator
    Hello @Byron Funklenator,

    I am so very sorry to learn of your Internet troubles and I'd like to help. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S.
    Cox Support Forum Moderator