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Andy_in_SOCAL's avatar
Andy_in_SOCAL
New Contributor
5 years ago

If i send an email using webmail, the sent item does not show up in outlook on my PC. Any tips on how to sync them?

If i send an email using webmail, the sent item does not show up in outlook on my PC.  Any tips on how to sync them?

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  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Hi Andy In SOCAL. The folder in webmail is called Sent Objects. To get it to update, you would need to go into Outlook settings and set that folder up to sync. -, Lisa, Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    i just sent an email from webmail & it doesn't show up in outlook16 sent folder.

    good luck!

    • viperthunder2's avatar
      viperthunder2
      New Contributor III
      5 years ago

      The Outlook "sent" folder is not the same as the webmail "sent objects" folder. You need to sync the "sent objects" folder

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        how do you do that, i don't see the possibility in webmail settings?