Forum Discussion

255vag's avatar
New Contributor
3 years ago

I need to update my router

How can I update my router

3 Replies

  • CrystalS's avatar
    Former Moderator
    Hello @255vag,

    I can certainly give you all of your options on who to update your router. I'm here to help. If you have a modem/router that you rent from us; you are able to go to the nearest Cox retail store and swap it out. If your equipment was purchased by you, you have the option of going to the nearest Cox retail store and renting one from us or you can go and purchase another one from a local retail store near you. I have included a link with the approved modems. -Cox approved modems

    Crystal S.
    Cox Support Forum Moderator
  • Bruce's avatar
    Honored Contributor III

    What do you mean by update...hardware or software?  If actually replacing the router, what are its problems or symptoms?