I need to restart cable modem every 10 days or so because my speeds reduce to a fraction of what I pay for. They say it's a modem problem... please mansplain in detail!

Hello, are you on a hard-wired or wireless connection when experiencing slow speeds? I am detecting intermittent packet loss, which is concerning. Please make sure there are no loose or damaged connections in the home. This includes any splitters, amplifiers or boosters you may have in the home. For further assistance, please don't hesitate to reach out to us at cox.help@cox.com, Facebook or Twitter. We're here to help you in any way we can. -Kevin M. Cox Support Forum Moderator