Forum Discussion
Bruce
6 years agoHonored Contributor III
Employees to fix problems don't work at corporate. The "fixers" are assigned to workcenters. Sometimes you'll get an effective rep; sometimes you'll get a dud. The ridicule, however, is unacceptable.
I don't know your discrepancy but if you've exhausted all avenues with Cox, perhaps your lawyer could help resolve it...or Consumer Protections.