Forum Discussion

Paullap2003's avatar
Paullap2003
New Contributor
2 years ago

I need help

I tried reaching out to cox but they wouldn’t help me it makes no sense I call to complain about my service not working and they act like they don’t care at all still to this day I have problems with my equipment 

  • LatitiaS's avatar
    LatitiaS
    Moderator
    2 years ago

    Hello Paullap2003,

    This particular topic is not something other members of our forums community can assist with so please reach us on Twitter at CoxHelp, visit us on Facebook, or by email at cox.help@cox.com. Please include your full name, complete street address and details of your concern in your message.
     

    Cox Support Forum Moderator 

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      Latitia, how is this not something we(the forum) can help with? Why not ask questions? To OP, what kind of network(model modem and router) do you have? Is it just wireless or wired connection which are down too. What troubleshooting have you done? Finally, is this related to your TV issue you posted about? Did it happen around the same time?

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