Forum Discussion

heartprintz's avatar
New Contributor
2 years ago

I keep getting emails saying my inactive email will deleted.

I have sent the emails to cox spam but am still getting them.  Any suggestions on what else I can do?

3 Replies

  • WiderMouthOpen's avatar
    Esteemed Contributor

    Do you have access to the email account in question? If so, log into it and it will no longer be inactive. If you don't want the account, delete it manually. Just remember, once gone, you will no longer get it or any new Cox email account. 

    • WiderMouthOpen's avatar
      Esteemed Contributor

      BTW, DO NOT follow any links in the email to delete your email. Instead use the instructions I gave above, which directs you to

  • Darkatt's avatar
    Honored Contributor

    Have you moved recently, or do you recognize the email addresses that say they are inactive? It could be an address that a family member used, OR if you have moved recently, then Cox may need to transfer the email addresses from your previous physical address account to the NEW physical address account.