Forum Discussion

sandzbeaches's avatar
New Contributor
2 years ago

I hear sound but no picture is showing…. L

Television screen is black, tv has sound.

Sceen says Oops…..unfortunately this feature is not working. Cox is too expensive for the down time issues

2 Replies

  • JonathanJ's avatar
    Former Moderator

    Are you having this issue on all channels? If you are using an HDMI cable have you tried a different port on the TV or another HDMI cable?

    Jonathan J
    Cox Moderator
  • Bruce's avatar
    Honored Contributor III

    Is this an initial setup or was everything working okay before now?