Forum Discussion

New Contributor

3 years ago

I hear sound but no picture is showing…. L

Television screen is black, tv has sound.

Sceen says Oops…..unfortunately this feature is not working. Cox is too expensive for the down time issues

2 Replies

JonathanJ
Former Moderator
3 years ago
@Sandzbeaches

Are you having this issue on all channels? If you are using an HDMI cable have you tried a different port on the TV or another HDMI cable?

Jonathan J
Cox Moderator
Bruce
Honored Contributor III
3 years ago
Is this an initial setup or was everything working okay before now?