I have a new computer, new monitor and new modem. And I still have the slowest internet I've ever had. The old dial up internet I had 25 years ago worked better. And I can't find out why. Cox **.
Slow internet
Forum Discussion
What modem are you using? Can you connect your computer direct to the modem? Just because everything is new, doesn't mean your equipment is setup correctly, or working properly. How about some further info?
Yes...further info. Perhaps OP could inventory the number and condition of coaxial splitters from within the NID bolted onto the side of the house to the Internet modem. Also, posting the signal levels from Cox would help.
If there is a coax attached to the NID, I would be surprised. The NID, or Network Interface Device, is normally associated with the Telephone connections in the home. My NID has 6 sets of twisted pairs going to the 6 telephone RJ-11 connections in my home. The coax from Cox, normally goes to an audit box on the side/back of home, and from there, there could be splitters, etc.
My computer, modem and router are all set up the way the cox tech guy said to set them up. They don't know why my internet is so slow.
We're not questioning your setup. However, I will question why you're not providing the information we're requesting.
I appreciate you're trying to be helpful. But, you can question whatever you want. My setup and equipment is per the Cox technicians. Cox can't even explain why my internet is so crappy.
Hi HLH, so that we can take a look at your current internet speeds on the Cox network, please log into www.cox.com and then run the speed test at www.cox.com/speedtest several times. Be sure to run the test using a device connected to your computer with an ethernet cord. -Becky, Cox Support Forums Moderator
What kind of modem, what router? Have you tried connecting your computer direct to the modem, and restarting the modem? A lot of times, the router is the culprit.
