Forum Discussion

Rafone's avatar
Rafone
New Contributor
5 years ago

I can send emails from my Outlook 2016 Win10 20H2 and from Cox webmail but I only receive on Cox webmail.

Started around March 5th 2021 worked fine for the last 15 years with different PC's different OS's and versions of Outlook.  This particular setup (Outlook 2016 Win10 20H2 ) has been working fine sin...
Rafone's avatar
Rafone
New Contributor
5 years ago

BenS1;

Incoming;

Server Name: imap.cox.net

Port number 993 with SSL enabled and the authentication box checked

Outgoing

Server name: smtp.cox.net

Port number 587 with TLS encryption

this is the same setup I've had for years.

thanks for your help

  • Rafone's avatar
    Rafone
    New Contributor
    5 years ago

    After trying the repair Outlook worked once.  but it has not worked sense.

    • Allan's avatar
      Allan
      Moderator
      5 years ago
      @Rafone,Do you have any other device accessing this email account? If so, please check to make sure that the device(s) are not set to delete emails from webmail. -Allan, Cox Support Forums Moderator.
      • Rafone's avatar
        Rafone
        New Contributor
        5 years ago

        No.  All emails are in webmail