How to get cox to upgrade my Netgear C6300 Modem to newest firmware

Question

I have the cox ultimate package but am only getting average download speeds of 40mbs while hardwired!!! I know that there is a new firmware update for my C6300 which should be V2.01.18 and mine currently is V2.01.14. Can we please get this update to happen?

becky · Answer

Hi James24, it doesn't look like V2.01.18 has been approved by the Cox internet administrators yet. It will be automatically pushed to your modem once approved and released. -Becky, Cox Support Forums Moderator

Forum Discussion

Related Content

Motorola SB6141 firmware upgrade

Firmware upgrade for DPC3010

Firmware not updating

Upgrading Firmware on Cisco DPC3010

Upgrade

Recent Discussions

Panoramic Gateway Router Broken

Potential Class Action - Phoenix/North Phoenix Arizona Internet Instability

IP Address

Internet

Wifi