Forum Discussion

CoxCustomerServ's avatar
CoxCustomerServ
New Contributor
2 years ago

How to disconnect a device you don't know what it is

I went over my data usage for the first time this month. How do I see which devices are using data each month? I have a device showing up that I want to 'forget' but app won't let me unless I can dis...
TiffanyR's avatar
TiffanyR
Former Moderator

To pause a device on the network, all you would need to do is open the Panoramic Wifi App, go to Connect to see the devices and simply select the desired unpaused device and then select Pause Device. You can either pause for a specific amount of time (like 30 minutes, one hour, etc,) or indefinitely until you choose to unpause. More information can be found at https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html . 

Tiffany R.
Cox Support Forum Moderator

Bruce's avatar
Bruce
Honored Contributor III
2 years ago

403 error: Forbidden Page

We can't find that page

    • Bruce's avatar
      Bruce
      Honored Contributor III
      2 years ago

      I can't edit Tiffany's post to remove the period.

      • TiffanyR's avatar
        TiffanyR
        Former Moderator
        2 years ago
        I have edited the link above. Please try again and let me know if you continue having trouble accessing the link.

        Tiffany R.
        Cox Support Forum Moderator