Forum Discussion

azdrugdoc's avatar
azdrugdoc
New Contributor
3 years ago

How to (absolutely) confirm fiber availability to the home? (Scottsdale, AZ)

UPDATE: to my pleasant surprise, someone escalated it to the local field team, and we got a visit last night from a fiber tech lead, walked the property, and checked the pedestals. Long story short, ...
Gigablast
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

What do you want...gigabit service or fiber?  One billion bits per second is a LOT of data.  Would you ever need 1 billion bits per second?

How do you know your neighbor has FTTH...did you see their ONT?

The Client Portal is your Cox account.  Your Cox account will show you all your scheduled appointment with an option to cancel.

  • azdrugdoc's avatar
    azdrugdoc
    New Contributor
    3 years ago

    Yes - saw their ONT. I'm aware of the portal functionality, that's how I canceled the appointment (that the CSR couldn't do despite being the same phone call).

    I need all the bits, Bruce. All of them.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      All the upload bits you can get?  One billions bits per second is 40 simultaneously streams of UHD.

      • azdrugdoc's avatar
        azdrugdoc
        New Contributor
        3 years ago

        All the bits.