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victorh76's avatar
victorh76
New Contributor
12 months ago

How is it possible to have a outage in my area 24/7?

It’s crazy. I work from home I need internet but the past 2 months every other night if not ever night it’s outage after outage…. Why… 

9 Replies

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Are you in Arizona? I hear that state is basically melting. If not, is it a declared outage or are you just offline? If just offline, tell us about your setup.

    • victorh76's avatar
      victorh76
      New Contributor

      Yes in Arizona. I’ve never had this issue before until the last couple of months.

      I had Cox before as well about 10 years ago, and somehow internet would start working once I would re-new my contract. But since contract it’s out I’m getting the same vibes but it may not be this. 

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        I don't see how your contract can be related to service. It's not like the Cox computer sneaks out in the middle of the night and sabotages the internet. What would be the reasons behind that? Did you notice the problems start when the high heat started?