How does Cox measure data "usage"?
I've been dealing with a spotty connection for the past few weeks, well, few months really, but the past few weeks have been exceptionally bad.
I've noticed that during the periods of Cox network ...
Forum Discussion
Any data that actually passes through the modem (either upload or download) would count against data usage (with the exception of a few things www.cox.com/.../data-usage-and-cox-services.html). Any local network activity of sending files back and forth (without using the internet to do so) would not count. If the modem was offline and was attempting to acquire a signal, that would not count against it either.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
So, a large amount of un-correctable errors would increase "data usage" if it results in a retry?
For example cloud synchronization with file storage that fails to upload multiple times, or a VPN that has to constantly re-authenticate when the connection drops?
It sounds like I'm about to be billed in $10 increments for lack of service. That can't be right, can it?
