How do I stop cox support notifications
I have unsubscribed 3 times and this doesn't stop them. I have unchecked all notifications on this website. Nothing works I still get them.
Forum Discussion
First, I do not and will not take credit for the work of other people. You did all the research, testing and documentation. Furthermore, I wanted Cox to publish your process as a "Sticky Note" because users would not have been able to find your process buried in the bowels of the Forum within a few weeks. All of my kudos for your work are well displayed in the posts.
Second, I have a background using, creating and approving checklists, job guides, operating instructions, etc and recommended your process be in the form of a checklist. I recommended a checklist because users only want an end result without having to fumble through longwinded paragraphs; however, checklists can be tricky to write because not only should checklists be accurate and brief, but also comprehensive to achieve the end result.
I have a history in the Forum of suggesting formats for helpful resources, and nobody has gotten paranoid about me stealing their credit. All of us want to refer other users to helpful resources.
forums.cox.com/.../list-of-all-cm-status-event-type-codes-with-explanations
Your initial process on the post had longwinded paragraphs containing 2-3 thoughts; you used various terms to describe the same thing, you meandered off topic and your format was distracting with unnecessary overly-stylized font. A technical process is no place to promote your mastery of the editing tools in the Forum. Curt needs help so other users can use his helpful resource.
" Any changes you suggested, that I made, were insignificant"
On these threads from three years ago, you posted, deleted and reedited about 10 variations of this process with each successive variation getting more and more streamlined; however, after all these years, have you ever noticed your processes for the Forum and Webmail actually do resemble my recommended format of a checklist? Try to remember the format of your first draft vs. your formatting nowadays. The difference is quite astounding.
"Yet you still tell forum users they'll get notification "spam" if they join groups."
Yes, because your process was questionable. One user asked for your help but you wouldn't resolve the issue. You just left 'em hanging:
lovecactus over 2 years ago in reply to CurtB
"Mine still are coming in and I went and unsubscribe a few days ago I'm getting real pissed"
This OP wrote, "I have unsubscribed 3 times and this doesn't stop them."
I'm not opposed to join or remain in a group. However, if a frustrated user has "unsubscribed" "a few days ago" or "3 times" and just wants the spam to stop, leave the group. Am I to troubleshoot how the OP had actually "unsubscribed" by assuming they want to upload pictures? If a user wants to stop the spam but upload pictures, this would be a completely different issue. Nobody is asking to upload pictures. Why are we even considering pictures? Why not wait until an OP actually complains, "I followed Bruce's instructions but now I lost the benefit to upload pictures! Can someone else help me?"
Yes, users do upload "pictures" of cables in their attic, their outside NID and serial numbers stenciled onto components. Perhaps you should create a process about "How Not to Use Diminishing Terminology" so I can get all your credit.
