Forum Discussion

cgkitab's avatar
cgkitab
New Contributor
8 years ago

How do I remove the additional 500GB on my internet service

A few months ago I added 500GB to my plan to avoid overage.

A few months later I want to go back to the standard 1TB but for the life of me I cannot find online how to uncheck this option.

(If you have the option to add it online  then the option to remove it  should also be online)

I do everything online - I prefer not to call 

  • MariaL's avatar
    MariaL
    Moderator
    8 years ago
    Hi cgkitab,

    Thanks for reaching out to us through Cox Forums. We can certainly assist with your request. Please email our team at cox.help@cox.com. Be sure to include this post, your full name and complete address.