Forum Discussion

Baloo_Uriza's avatar
Baloo_Uriza
New Contributor
10 months ago

How do I reach someone at Cox who knows what signal intrusion is, and knows to send a crew to check Cox's lines between the head-end and the customer connection?

Every time it's windy in Tulsa, there's a ton of uncorrectable errors on downstream channels 20-25 and 129 that causes the connection to go out entirely at worst, and very slow connections at best.  ...