How come Email is slow when support is aware?
Has anyone gained quick access to cox mail after reporting the issue?? There is nothing new about the problem. Maybe the security butts heads with Apple encryption. Have reported this several times over the years. The most I got out of it was to dump cookies or to live with it.
What seemed strange was having to start the question as though this (slow, slow, slow opening email all the time every time) hasn't been going on for a long, long time. I've been with the company a few decades although there are notes on customers conversations. When a problem is never solved, customer service will not refer to known issues and, filibuster or make me describe the slowness from the beginning.......No, it's just the email with Cox, the other pages open just fine, how long, what's your address, and the rest of it. By the number of times the slow loading time from Cox is mentioned, which doesn't represent more patient clients and telephone or chat issues.......I should get the message that Cox mail is a take it or leave it proposition.
In Cox's defense, the Forum page open right up like normal pages. So I feel this is really related to security (I've had surveys pop up saying they were with Cox) which the company took an interest in or feigned it very well. For spam, I was told to send these messages one by one to Cox security. I'd rather the spam folder be regarded as unwanted mail. If found to be moved to spam or junk folder two or more times, and/or to have blocked the address......I still see those addresses at inbox or get a message saying I've blocked the address before. So I still get tons of junk, spam whatever it's referred as.
I've moved away from the original issue which is OK. I doubt there will be any change in loading the mail page the other times I've brought it up to Cox support.
Thanks for Reading,
Nathan