Cox.com is a total fraud. I've been a customer for over two decades and the price has gone up and the speed has gone down...ridiculous...
So, having provided the time period for your speed comparison, if you read what you wrote, you're saying your Internet speed with Cox is slower now than it was in 1999 or earlier. Really? I don't think so. While cable did have a theoretical download speed of 10 Mbps in 1999, access was iffy and required an expensive setup and wouldn't have been available from Cox. According to data from the Nielsen Norman Group and Comcast , the typical broadband download speed in 1997 was 0.056 Mbps, increasing to 0.256 Mbps in 2000. People complain today about only 100 Mbps download. So, no. Internet speeds have not gone down, not since 1999, or recently.
If your Internet speed is slower now than it was 20+ years ago, you have some really serious issues. If your Internet speed is just relatively slow, you would have been better served by contacting cox.help@cox.com and asking for help.
