Forum Discussion

captainbli's avatar
captainbli
New Contributor
6 years ago

Hotspot outage (Gainesville, FL)

There has been a Hotspot outage for the past week.  Have used for several years, but now not working, Stong signal. Connected but no Internet.  Link local IPv6 address -  fe80::c1d7:2aaf:34ea...
ChrisL's avatar
ChrisL
Former Moderator
I'm not aware of any hotspot issues at this time. Are you able to try testing with a different device?

-Chris
captainbli's avatar
captainbli
New Contributor
6 years ago

yes, I have tested with several devices and it still isn't working. Having to Hotspot off my phone the past few weeks while at work.

  • BrianM's avatar
    BrianM
    Moderator
    6 years ago
    We would need to take a closer look at the actual hot spot, do you have any idea which one it would be or you are closest to? I see several when looking at the hotspot map www.cox.com/.../wifi-hotspot-map.html

    Brian
    Cox Support Forum Moderator
    • captainbli's avatar
      captainbli
      New Contributor
      6 years ago

      Hi Brian, 

       I listed all the specs and my address above. I cannot tell which hotspot it would be from the map. 

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        6 years ago
        @Captainbli

        Using the link Brian sent, try typing in your address and tell us what address gives you the strongest signal.

        Jonathan J
        Cox Moderator