Forum Discussion

TheLadman's avatar
TheLadman
New Contributor
4 years ago

Horrible Packet Loss and Latency issues during peak hours

Hi All, every evening, weeknights and weekends, for roughly the last 2 weeks, my ping and packet loss have had atrocious spikes. I've gone through the list of recommendations on the pinned topic, a...
SharonL's avatar
SharonL
Former Moderator
4 years ago
Hello,

This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Thank you.
 
Sharon
Cox Support Forum Moderator