Horrible connection issues
Tonight when I got home and connected my phone to wifi I had no internet, so i turned on my xbox thats hardwired and no internet, turned on 3 different tablets and no internet. I had to once again un...
Forum Discussion
any response yet from Cox on your issue yet? I have a similar issue. slow download speeds too.
No response😔
- Hi Jtipler, your mode is reporting packet loss, and the modem's signal metrics are poor. I recommend a service call. If you'd like my team to schedule an appointment for you, please email your full name, address, and a link to this thread to cox.help@cox.com. -Becky, Cox Support Forums Moderator
JTipler, Definitely have a tech come and look, my field tech found a couple different problems that had my signals all over the place. Cox offers a care plan that is only $10 a month and it covers the tech visits. If you are in an older area like i am and need a couple visits it is well worth the 10 extra. I hope they fix your issue and its just a bad splitter or something simple.
