Forum Discussion
Allan
7 years agoModerator
Hello,
There are multiple causes and types off service outages. The "service interrupted" message does not differentiate between what type of outage your area may be experiencing. It could be something like an On Demand outage that you would not even see if you are only using internet service. Please feel free to send us any outage related concerns to cox.help@cox.com and we will gladly assist you.
Thanks,
Allan - Cox Support Forums Moderator.