Forum Discussion

gst's avatar
gst
New Contributor
7 years ago

Highlighted message on my primary email acct. It says "email verification pending"

Hi, I have a highlighted message on my primary email acct. It says, "email verification pending".  It's been like that for about 10 months now.  I called to get the issue resolved and was assured that the problem would clear up in 2 days.  That was over 3 months ago.  How do I get my primary email acct verified???

  • MariaL's avatar
    MariaL
    Moderator
    7 years ago
    Hi Gst,

    We can look into this for you. Please email my team at cox.help@cox.com. Be sure to include this post, your full name, your complete address, and email address.

    Maria L.
    Cox Support Forum Moderator