JSummersNew Contributor2 years agoHigh Volts From Modem So. we had Cox services a few years ago and are switching back. Received the new modem by UPS that we tried to hook up and cannot. For some reason you get shocked when you touch the modem. Had an ele...Show More
DRVEGASValued Contributor2 years agoDo you have it plugged in to a grounded outlet or a grounded power strip?
JSummersNew Contributor to DRVEGAS2 years agoPlug is grounded, checked by electrician, and it's plugged into a surge protector. DRVEGASValued Contributor to JSummers2 years agoIs the surge protector grounded? If it is then it sounds like you may have a floating ground in the modem.
JSummersNew Contributor to DRVEGAS2 years agoPlug is grounded, checked by electrician, and it's plugged into a surge protector.
DRVEGASValued Contributor to JSummers2 years agoIs the surge protector grounded? If it is then it sounds like you may have a floating ground in the modem.
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