Forum Discussion

Cojo190's avatar
Cojo190
New Contributor
5 years ago

High packet loss, low speeds, assistance did not work.

Greetings, I have been trying for months now working with Cox the best I can to solve these issues which I will list here, this is the last attempt I will do to fix the internet. My apartment build...
connection issues
coxsupport
internet
modem
packet loss slow internet
Cojo190's avatar
Cojo190
New Contributor
5 years ago

Greetings, I spoke with someone @CoxHelp, and will update this post so other can see. A tech is coming again to check it out, I think this may be related with the possible forced upgrade to 500mbps from my older 300. We are going to check.

JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@Cojo190


I apologize for any inconvenience this has caused. Please do keep us updated after the tech visit.



Jonathan J
Cox Social Media Support Specialist