I have the same issue. I would expect NOT to see COX private IP address like 10.51.0.1 from the cox network. I have also confirmed that I can see their 10.10.10.0-254 range. (try to ping 10.10.10.# from your residential or business). In my experience, it appears that they have allowed internal IP space to be seen on the public space. I will call them again and post an update as to why this is happening.
I really think they dont care. My neighborhood has no other service provider option so there really is no need for action their part. Last tech out yesterday straight up said that your internet should start working again around 30 April 2020. Makes sense, thats the ETA for lock down to be lifted. The answer has never been "Yah we will come split the node." Which is the only correct answer in this case.
