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Cox-No_Tier_2_S's avatar
Cox-No_Tier_2_S
New Contributor
6 years ago

High Packet Loss and High Max ping to first hop after cable modem - Mesa, AZ, Gigablast

Situation: High ping to first hop after cable modem via IP. High packet loss at times, specifically playing games of course. repeat buffering of movies for the kids a wife watching netflix and ...
XavierB's avatar
XavierB
Former Moderator
6 years ago
Thank you for reaching out to us. We would like to take a closer look. Could you send us an email to (cox.help@cox.com )with your full address and a link to this thread? -Xavier