like my description said, if I don't get at lest the service im paying for I will be moving my business to another company. I test my speed often and I never see the results of the speed I pay for. I've also tried all the tips in the help section and retest again. I even take screenshots of of the results so that when I start writing bad reviews about how cox is ripping me off people can see the proof. I really believe that no one is ever going to read this because why would they. people just go to bleed the clock at their jobs and not care about customers. since no one is ever going to read this I just like to end with WADA WADA BING BONG.