HELP
Be accurate. I wrote a check for 299.85 and cox email states we received your payment of 285. I chatted but no help. Besides losing internet all during the day and outages for 4 to 8 hours monthly...
Forum Discussion
I did all that. I chatted with 6 agents and spoke with 4 on the phone. Spent 3.5 hours of reading apologies rather than helping me. How can you assist me if the cox reps cannot speak English?
Bcorb2, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed. We can definitely assist you with this. Please reach us on (X) formally known as Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance. We are always happy to help.
