Help: Internet Unusable daily now
Greetings, Cox has always been problematic but in the past outages were at least bearable. Now, in the middle of the day will lose service. And, late afternoons 4p to 5p and onward for rest of night,...
Forum Discussion
Hello, thanks for your response. I have swapped out both modem and router several months ago; and neighbors are also complaining about the Cox service deteriorating, so I doubt that it's my equipment. Started with Cox Panoramic Wifi Gateway/Router: had service issues with that and replaced with Netgear nighthawk CM1100 Cable Modem and used a high end Asus Rog Rapture router which I replaced with a newer AXE7800 Tri-Band Wi-Fi 6E Router. So, again, doubt it's my equipment. The signal levels fluctuate from great (I have 1gb service) to barely functioning (like AOL old dial up service) to no service now for days in the afternoon and evening hours at all. I know and understand the intermittent issues are more difficult to troubleshoot, and I'm not the only person in my area experiencing this. So many are changing to Tmobile, Verizon or Google Fiber. Unfortunately, Cox is only option for the speeds I need, but since my speeds are deteriorating and many evenings/nights until morning I have no service at all, I may need to rethink this and get a different provider.
Suggestions? Thanks again for taking the time to respond.
Older, more established neighborhood, so it's possible it is the wiring in the neighborhood that is causing or contributing, I suppose.
Yea, it could be the wiring in your area. Can you describe it? Are there poles?
