Hey,
I don't think that's the answer. I prefer to get to the root cause of the problem. Bogging down to 10-30 mbps is bad on any tier they offer in my area.
I agree, but if it's a Cox infrastructure issue, there may not be anything you can do. My thought was to save some money while you figure out how to fix it. Modem speeds can increase after rebooting because it clears the memory and allows fresh connections to the ISP. But why would it be necessary so often? Good luck. Let us know what you figure out.
Checked how much I would save to drop my speed and keep unlimited data. Going to 250 unlimited saves $20 per month. I'll considering it pending what cox comes back with.
Thanks
I don't know how you use the Internet, so you may notice some difference between 250 and what you have now (when it's working properly), but I doubt it will be much. Of course, if your reduced speed is caused by a Cox issue, you still might not get the speeds you expect. However, it could be similar to the slower speed you're getting now, and you'll be paying less. You can always upgrade when your issue is fixed. I have the 500 Mbps "Go Even Faster" plan and consistently get 600 Mbps down and 57 Mbps up.
I've been researching the effects of higher speeds on a modem. Results seem to indicate that speeds too fast don't cause modem memory issues. But if your modem isn't rated for speeds provided by the ISP, it may struggle to handle data flow efficiently. That can potentially lead to packet loss, latency and reduced overall performance which could be interpreted as a memory issue. You said you tried different brand modems, so that's probably not the problem. But is does give reason to try a reduced speed. If you're getting Gigablast level speeds sometimes, you know Cox can deliver that speed. Maybe it is causing performance issues and dropping to a lower plan could be the answer.
