Cox won't like my suggestion, and you may not either, but if you've been having this issue for an extended period of time, you might think about downgrading your Internet plan. You're not consistently getting the speed you want anyway, and it might fix the issue... and save money. When everything is working properly for your current and next lower plan, you probably wouldn't notice much difference in performance. I realize you want the fastest speed possible, but if what you have doesn't work, try something different.
Hey,
I don't think that's the answer. I prefer to get to the root cause of the problem. Bogging down to 10-30 mbps is bad on any tier they offer in my area.
I agree, but if it's a Cox infrastructure issue, there may not be anything you can do. My thought was to save some money while you figure out how to fix it. Modem speeds can increase after rebooting because it clears the memory and allows fresh connections to the ISP. But why would it be necessary so often? Good luck. Let us know what you figure out.
Checked how much I would save to drop my speed and keep unlimited data. Going to 250 unlimited saves $20 per month. I'll considering it pending what cox comes back with.
Thanks
