Having to reboot modem every day
Starting about 2 weeks ago I have to reboot my SB8200 at least once a day. Internet just completely stops working. Massive packet loss to the point where I can't pull up a web page. Rebooting devi...
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My internet is doing the same thing. Started about a month ago. Eventually a Cox technician found a bad Amplifier outside on the pole line. After replacing it everything worked (for a while) I put in a new modem today and got everything working. No problems until an hour ago. I had to reboot the Orbi750 router/modem and everything started working again. I’ve had 3 Cox technicians out over the last 2 months. I may ask them to replace the whole cable that comes off the line to my router/modem. Nothing else has worked. May look at getting another ISP for my service. Tired of this !
Hello. I can certainly understand your concern with having to reboot the modem multiple times. I recommend sending an email with your full name, address, and a brief description of the issue to cox.help@cox.com
There's a setting in Netgear routers, that stops data after a certain amount of data has passed through it. Make sure that setting is disabled. I have an RAXE300, and was having a similar issue, and found that setting. I disabled it, and haven't had a problem since.
I replaced my equipment recently, and it ran great, but required restart daily. My PREVIOUS all in one, wifi modem, (DG2460) didn't. So - I started going through all the settings, and even though netgear lists this as being set to disabled by default, I found it wasn't. You may have something similar on the Orbi.
Found my problem. Was a poorly rigged up ground wire from the incoming connector going to the frame of my air conditioning system. (Which is only 2 feet away) I Installed a ground rod into the earth and connected to it. No more problems after giving it a “Real Ground". Unbelievable the tech’s didn’t see or check this. .
Hello, we would be happy to assist with any questions or concerns you might have. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com if further assistance is needed. Thank you!
