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vinman's avatar
vinman
New Contributor
4 years ago

having connection issues since outage last night

there was an outage last night, ever since it ended my modem wont stay connected, it drops and reconnects over and over. ive tried pasting info but it keeps saying its spam and wont post, so im trying to make this as simple as possible so maybe someone will see it

any ideas let me know

thanks

Vince

3 Replies

  • vinman's avatar
    vinman
    New Contributor

    anyone know how to let it allow me to post the log from the modem or how the ping is not working ? every time i try it says its spam and deletes it

  • vinman's avatar
    vinman
    New Contributor

    some lines from the modem log

    Warning (5) Dynamic Range Window violation

    Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=a0:04:60:fc:14:00;CMTS-MAC=d4:ad:71:0d:3d:64;CM-QOS=1.1;CM-VER=3.1;

  • vinman's avatar
    vinman
    New Contributor

    Reply from 45.60.45.167: bytes=32 time=18ms TTL=57
    Request timed out.
    Request timed out.
    Reply from 45.60.45.167: bytes=32 time=20ms TTL=57