Forum Discussion

1221's avatar
1221
New Contributor II
3 years ago

Has anyone received the emergency broadband benefit?

Although I qualify through a Pell Grant, and the government approved me in about ten seconds, Cox won't sign me up. The third party site called id.me is a waste of time and rejected me for my name no...
Allan's avatar
Allan
Moderator
3 years ago
Hello 1221,

For questions regarding your status or the process of ID.me, you can contact ID.me from the link provided below.

https://help.id.me/hc/en-us

Refer to the Assistance Guide on the ID.me website or submit an ID.me support request.

Allan
Cox Support Forum Moderator