Had to replace the gateway.
Now my HP 205 prnter wont connect because its looking for 2.4ghz and it says it only sees 5.
Forum Discussion
Your printer won't connect to the router or your device can't connect to the printer?
What's the gateway...Panoramic?
The printer (HP m201dw pro) tries to connect to the COX Panoramic router but fails with a message that states "Router must be 2.4g and not 5." I know of no way to tell the router to switch to 2.4. The App does not want you to use separate 2.4 and 5 but rather let it do the sorting.
It cannot see the 5ghz, only the 2.4. The error message doesn't make sense, since the printer only has 2,4 ghz,
I think the coder for the setup program was just using a process-of-elimination. The printer assumes you have a wireless network but can't detect 2.4 GHz...so what other frequency would be left? 5 GHz.
If the Panoramic no longer allows you to have 2 separate wireless networks, the Panoramic is doing you no good. Get rid of it.
If the Panoramic no longer allows you to have 2 separate wireless networks, the Panoramic is doing you no good. Get rid of it.
The COX app does give you the option of choosing 2 separate wireless networks but warns against doing so. As you go further it warns you again that you could mess things up so I backed off from doing so. I'm calling cox tommorrow because I want two separate networks.
- @Darkatt
Have you tried rebooting the modem/router to see if that helps?
Jonathan J
Cox ModeratorYes. Seems about 100 times. I did a chat with Cox today and he gave me a number to call since I'm a preferred customer whatever that means. Im calling tommorrow. Ill let you know.
Makes no sense to me either and I've forgotten what the error message explicitly said but it does come back with a message that it does not see 2.4. I have a security camera that also needs 2.4 and it connected successfully and a Dell desktop that connected to 5 so both are available.
