Forum Discussion

lunaprana's avatar
lunaprana
New Contributor
4 years ago

Got an email with this subject line: " you’re eligible to update to our most advanced gateway at no additional cost"

Is there any additional cost they aren't telling us about?   Extra monthly fees, etc?     here is the email:   " Enjoy the next big thing in wifi Your current gateway ...
BrianM's avatar
BrianM
Moderator
4 years ago
Yes, this would be a free upgrade. It sounds like you have one of our first generation panoramic modems. This would update you to the most recent hardware for no additional cost.

Brian
Cox Support Forum Moderator